Terms and Conditions
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*Inspiring Style will mean Inspiring style by Ellie.
Terms and conditions of use.
Inspiring Style by Ellie is founded and run solely by Ellie Cooper-Simpson 92A Hartfield Road, Forest Row. England. Since May 2019. All information is correct at date of despatch. Ellie Cooper-Simpson is professionally trained personal stylist and graduated from London College of Style May 2019.
For services by appointment a 50% non-refundable deposit is required to confirm booking time and date. For gifted services when purchasing an Inspiring Style Gift Card full payment is due for the gift card at the time of purchase. Gift Cards are valid for 12 months from the date of purchase. The service Invoice balance total is due in cash on the day of your service before the appointment ends. Where deposit is not confirmed within 3 days the date may be released to other clients without notice. Deposit Payment is to be made by bank transfer or credit/debit card. Inspiring Style reserves the right to book clients into any available appointments until payment of your booking deposit is received. Your payment reserves the price at date of invoice if paid on time securing your price from price increases by Inspiring Style before your appointment is received if applicable. The balance on the appointment invoice is to be paid in full in cash before you leave your Personal Styling Service.
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If you are unable to keep your confirmed appointment with Inspiring Style by Ellie due to illness or injury after your deposit or full payment has been paid or you have booked intending to use a valid Inspiring Style gift card Inspiring Style by Ellie allows each client to rearrange with no extra charge to one preferred date as available at that time giving no less than 48 hours notice. After which unless agreed otherwise in writing by Ellie Cooper-Simpson a £40 charge will added to your balance due payable on the day of your service.
After care of all items purchased during any service with Ellie Cooper-Simpson are the wholly the responsibility of the client. Inspiring Style By Ellie will have no responsibility once the client has purchased the item. All and any damages made during any service to any item by the client are wholly the responsibility of the client to pay the retailer before the client leaves the appointment. Inspiring Style by Ellie takes no responsibility for damages made by the client on the day of service or after to items purchased during the appointment relating to the item.
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Black Friday Offer 2024 - For women Colour and Body Shape Analysis or for Men Colour and Physique Analysis these 2 services must be booked together not separately for services taking place in London to qualify for the 25% discount. London appointments for these services booked not as part of a wardrobe edit or personal shopping or style personality experience will take place at the Huffkins Cafe in John Lewis London or a similar type venue in central London. Normal fees will be added for extra driving/travelling time where applicable as stated on the website where time stated is over 1 hour travel by Google Maps. This does not apply London venues for any services as this is included in the service price.
1 soft refreshment will be included in the price, 1 for each client if out of client's home. Ellie Cooper-Simpson offers professional styling advice on items to purchase at appointments within stores and on personal shopping boards sent via email, all purchases both in store, online or otherwise purchases are made at the client's discretion and Ellie Cooper-Simpson holds no responsibility for aftercare or choice of any purchases made by the client. All other normal terms and conditions on this page apply to cancelling, rebooking or missed appointments. If you are up to 30 minutes late to your appointment at late fee of £30 will apply and is payable on the date of your appointment. If you are more than 30 minutes late for your appointment Ellie Cooper-Simpson reserves the right to cancel your appointment at this time and you will need to rebook and such charges for rebooking within 48 hours of your appointments will apply. Ellie Cooper-Simpson will reschedule at the earliest available date after the cancellation fee has been paid by the client to Ellie Cooper-Simpson and this payment has been received.
Extra travel time charges incurred are charged at 25% OFF during the black friday offer 2024. All appointments booked using this black friday offer 2024 must be confirmed by 50% deposit by 11.59pm December 2nd 2024 after which time normal service fees resume. Black Friday offer advertised on Instagram, Facebook and website linked to Inspiring Style by Ellie. Gift cards will be sent out within 48 hours of received payment in full and notification of a delivery address 2nd class postage with Royal Mail or Evri Courier. All balance payments to be made at the appointment by bank transfer to Ellie Cooper-Simpson or on the day of appointment beforehand as is the clients choice. All Gift Cards are valid for 24 months after which time any service increase rate will be due on the day of redeeming the gift card. All gift cards to be brought to the appointment to be redeemed. Deposits of 50% and Gift card payments are non-refundable after the gift card has been dispatched or the service deposit has been received. All refunds are at Ellie Cooper-Simpson's discretion.
Inspiring Style Guides are sent to the client as an email document within 1 week of the completed service.
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Inspiring Style by Ellie reserves the right to change prices or services at anytime without notice.
Inspiring Style by Ellie reserves the right to cancel Client’s appointments due to illness, injury, train or tube train strike, abnormal and severe traffic disruption to agreed meeting centre, abnormal climate conditions including but not limited to high winds, severe storms, flooding, extreme high temperatures, hail, snow or any combinations and covid restrictions.
Inspiring Style by Ellie is not responsible for your personal belongings to, from or during your appointment. Please leave all valuables at home incase of loss or damage especially during Personal Shopping Services. The client takes full responsibility for all purchases made during a service and monies spent, the client accepts that Ellie Cooper-Simpson is giving professional advice only to clients and all purchases are made at the clients discretion.
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1 refreshment will be provided during Personal Shopping Services. Tote shopping bags will be given when in stock 1 per client per shop.
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Payments made by the client named on the given invoice, to Ellie Cooper-Simpson, for all bespoke orders are non-refundable. Bespoke orders include all colour swatch products for Spring, Winter, Autumn and Summer skin tones ordered on behalf of the client. Where an item is faulty the client will contact Ellie Cooper-Simpson with photographic evidence by email to inspiringstyleinfo@gmail.com within 24 hours of the item being delivered to your given address and Ellie Cooper-Simpson will arrange a replacement. The Client will be responsible for returning the faulty item via Royal Mail and Ellie Cooper-Simpson will be liable for any returns postage cost.
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Personal client details are kept for use by Inspiring Style only and are not shared or replicated. At Payment of deposit for services gift cards or Credit/Debit card for
Style Me subscriptions you (the client of Inspiring Style) agree to these terms and conditions in full on first payment.
Subscriptions are to be taken out by you the client on a date chosen by each client. Subscription month runs from date of 1st payment received. eg 24 April - 23 May. *A Personal shop included in a package can be booked after the 10th payment is received but cannot take place before the 12th payment is due. *A bespoke minimum subscription plan can be agreed if you wish to book your service earlier than that of the above terms stated prior. Subscription is non transferrable to any 3rd party and cannot be exchanged for cash or gift vouchers. If you have not completed an Inspiring Style Colour & Body Shape a charge for this service of £70 will be payable on the date of your booked shop. 1 date re booking per Shop booking allowed after which a £40 fee will be charged. Style Me Luxury Subscription minimum 12 months unless bespoke terms agreed prior allowing for early shops to take place.
Allow 2 working days for pre order advice on items of your choice. Subscription content on Trend and Colour will be sent out on the first Monday of each calendar month and before the first Tuesday of each calendar month. Inspiring Style by Ellie will not add to these emails if some sizes become out of stock. If for any reason due to illness, injury, accident, or weather which effects broadband connection any subscription item or content cannot be sent Inspiring Style by Ellie will send it at the next available time and refunds will be sent within 5 working days if any missed content occurs or is received later than 3 days after the due date of expected receipt by the subscriber.
Monthly payments will be taken for each subscription and you agree to this when you send the first payment to confirm your subscription.
Your details given may be kept for the use of Inspiring Style by Ellie only and not shared with any other 3rd party at any time.
Inspiring Style by Ellie requires 2 weeks or 14 days to cancel Style Me subscriptions. Subscription minimum is 12 months for Style Me Luxury unless otherwise agreed in writing by the seller prior to a request for early cancellation.
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Privacy Policy
This privacy policy applies between you, the User of this Website and Ellie Cooper-Simpson Inspiring Style by Ellie, the owner and provider of this Website. Inspiring Style by Ellie takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the Website.
This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: www.inspiringstylebyellie.co.uk under the home tab.
Please read this privacy policy carefully.
DEFINITIONS AND INTERPRETATION
In this privacy policy, the following definitions are used:
In this privacy policy, unless the context requires a different interpretation:
the singular includes the plural and vice versa;
references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
a reference to a person includes firms, companies, government entities, trusts and partnerships;
“including” is understood to mean “including without limitation”;
reference to any statutory provision includes any modification or amendment of it;
the headings and sub-headings do not form part of this privacy policy.
SCOPE OF THIS PRIVACY POLICY
This privacy policy applies only to the actions of Inspiring Style by Ellie and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
For purposes of the applicable Data Protection Laws, Inspiring Style by Ellie is the “data controller”. This means that Inspiring Style by Ellie determines the purposes for which, and the manner in which, your Data is processed.
DATA COLLECTED
We may collect the following Data, which includes personal Data, from you:
name;
gender;
contact Information such as email addresses and telephone numbers; postal address or social media handles
in each case, in accordance with this privacy policy.
HOW WE COLLECT DATA
We collect Data in the following ways:
data is given to us by you; and
data is collected automatically.
DATA THAT IS GIVEN TO US BY YOU
Inspiring Style by Ellie will collect your Data in a number of ways, for example:
when you contact us through the Website, by telephone, post, e-mail or through any other means;
when you register with us and set up an account to receive our products/services or subscriptions;
when you enter a competition or promotion through a social media channel;
when you make payments to us, through this Website or otherwise for example sum-up;
when you elect to receive marketing communications from us;
when you use our services;
in each case, in accordance with this privacy policy.
DATA THAT IS COLLECTED AUTOMATICALLY
To the extent that you access the Website, we will collect your Data automatically, for example:
we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.
OUR USE OF DATA
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
internal record keeping;
improvement of our products / services;
transmission by email of marketing materials that may be of interest to you;
To help me provide appropriate services to meet your requirements ;
in each case, in accordance with this privacy policy.
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:
soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.
When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
KEEPING DATA SECURE
We will use technical and organisational measures to safeguard your Data, for example:
access to your account is controlled by a password and a user name that is unique to you.
we store your Data on secure servers.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: inspiringstyleinfo@gmail.com.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
DATA RETENTION
Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
YOUR RIGHTS
You have the following rights in relation to your Data:
Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
Right to erase – the right to request that we delete or remove your Data from our systems.
Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
Right to data portability – the right to request that we move, copy or transfer your Data.
Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: inspiringstyleinfo@gmail.com.
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
LINKS TO OTHER WEBSITES
This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites and how they may effect you before, after or during use. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
CHANGES OF BUSINESS OWNERSHIP AND CONTROL
Inspiring Style by Ellie may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Inspiring Style by Ellie . Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.
COOKIES
This Website may place and access certain Cookies on your computer. Inspiring Style by Ellie uses Cookies to improve your experience of using the Website and to improve our range of services. Inspiring Style by Ellie has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Ellie Cooper-Simpson Inspiring Style by Ellie to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
This Website may place the following Cookies:
You can find a list of Cookies that we use in the Cookies Schedule.
You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.
GENERAL
You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
CHANGES TO THIS PRIVACY POLICY
Inspiring Style by Ellie reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.You may contact Ellie Cooper-Simpson Inspiring Style by Ellie by email at inspiringstyleinfo@gmail.com.
ATTRIBUTION
This privacy policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.co.uk).
31 January 2021
COOKIES
Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.
Analytical/performance